This page is here to support you if you are having trouble accessing your membership. Which of the following applies to you?

I have forgotten my password, please resend it to me.

Please enter your email address and then click submit. We will resend your password.


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Note: You will not receive our email if you are blocking email from unknown senders.

Also, due to the high amount of traffic on Adopted.com, you may find that our message has ended up in your spam folder.

Since the email address you have entered is returning an error message when we email it, we can try to help you log in another way.
 
I have a different issue.
Okay thanks. Which of these describes the issue you are experiencing?
 
I did not receive my verification email.

Please enter your email address and then click submit. We will resend your verification.

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Note: You will not receive our email if you are blocking email from unknown senders.

Also, due to the high amount of traffic on Adopted.com, you may find that our message has ended up in your spam folder.

I cannot remember the email address I signed up with.
I no longer have access to the email address I signed up with.
Alright. Do you recall your member name?
Yes
No

You can sign in with your member name instead of your email address.

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Okay. Do you have, or have you ever had, a paid subscription to Adopted.com?
Yes
No

Regretfully, you don't have enough information to locate your prior membership.
Please click below to create a new membership.

 
Is/was your subscription paid through PayPal?
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No

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Please enter your name EXACTLY as it appears on your credit card, as well as the last four digits of the card:

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We have located your membership! Please enter a new email and password:

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Welcome back! Your account has been updated.

We have located your membership! Please enter a new email and password:

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