Find Biological Mother | Find Adopted Child | Find Birth Parents

This page is here to support you if you are having trouble accessing your membership. {break}Which of the following applies to you?

I have forgotten my password, please resend it to me.

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Email Please wait....

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I have a different issue.

Okay thanks. Which of these describes the issue you are experiencing?

I did not receive my verification email.

Please enter your email address and then click submit. We will resend your verification.

Email Please wait....

Note: You will not receive our email if you are blocking email from unknown senders.

Also, due to the high amount of traffic on Adopted.com, you may find that our message has ended up in your spam folder.

I cannot remember the email address I signed up with.

I no longer have access to the email address I signed up with.

Alright. Do you recall your member name?

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No

You can sign in with your member name instead of your email address.

Member name

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Okay. Do you have, or have you ever had, a paid subscription to Adopted.com?

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Is/was your subscription paid through PayPal?

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Having lost your login information makes things a little complicated, but we can totally get you logged in within just a few minutes. Bear with us through the process to find your lost information....

Please log in to your PayPal account to start.

- click on Activity

- locate the transaction in question

- click on the transaction

- locate the Billing ID (starting with a B)

- enter it below

Billing ID Please wait....

Please enter your name EXACTLY as it appears on your credit card, as well as the last four digits of the card:

Exact name from your card

Last four digits of card number Please wait....

We have located your membership! Please enter a new email and password:

email

re-enter email

password

confirm password Please wait....

Welcome back! Your account has been updated.

We have located your membership! Please enter a new email and password:

email

re-enter email

password

confirm password Please wait....