Find Biological Mother | Find Adopted Child | Find Birth Parents

This page is here to support you if you are having trouble accessing your membership. Which of the following applies to you?

I have forgotten my password, please help me reset it.

Please enter your email address and then click submit. We will send you a secure link to set a new password.

Email:

Note: You will not receive our email if you are blocking email from unknown senders.

Also, due to the high amount of traffic on Adopted.com, you may find that our message has ended up in your spam folder.

Since the email address you have entered is returning an error message when we email it, we can try to help you log in another way.

I have a different issue.

Okay thanks. Which of these describes the issue you are experiencing?

I did not receive my verification email.

Please enter your email address and then click submit. We will resend your verification.

Email:

Note: You will not receive our email if you are blocking email from unknown senders.

Also, due to the high amount of traffic on Adopted.com, you may find that our message has ended up in your spam folder.

I cannot remember the email address I signed up with.

I no longer have access to the email address I signed up with.

Alright. Do you recall your member name?

Yes

You can sign in with your member name instead of your email address.

Member name:

Password:

Okay. Do you have, or have you ever had, a paid subscription to Adopted.com?

Yes

Regretfully, you don't have enough information to locate your prior membership.
Please click below to create a new membership.

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Is/was your subscription paid through PayPal?

Yes

Having lost your login information makes things a little complicated, but we can totally get you logged in within just a few minutes. Bear with us through the process to find your lost information....

Please log in to your PayPal account to start.

- click on Activity

- locate the transaction in question

- click on the transaction

- locate the Invoice ID

- enter it below

Invoice ID:

Please enter your name EXACTLY as it appears on your credit card, as well as the last four digits of the card:

Exact name from your card

Last four digits of card number

We have located your membership! Please enter a new email and password:

We have located your membership(s). Please select the account you wish to access, and then fill in a new email and password for it.

We have located your membership! Please enter a new email and password:

Select account

New email

Re-enter new email

Select a new password

Confirm new password

Welcome back! Your account has been updated.
A verification email has been sent to you. Please click the link in your email.

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We have located your membership! Please enter a new email and password:

New email

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