Questions
After your registration is complete it will be available for others to view. You can make adjustments to and search on any one of your profiles at any time to see your percentage matches.
When a message is sent within the website we send the recipient a courtesy email to let them know there is a message waiting for them.
Your membership allows you to search Adopted.com and view your percentage search results. Without a paid subscription you cannot view the profiles of people in your search results. If you would like to become a paid subscriber, go to your Membership page and click on SUBSCRIBE. Please note that you do not have to become a paid subscriber unless you wish to.
Creating a membership is free at this time. If you want to become a paid subscriber you can do more on Adopted.com than you can with a simple membership, including viewing other people's profiles and sending messages to others. It is not necessary to become a paid subscriber in order to post your search in the system.
That is perfectly acceptable! The point is to sign up so that people know you are looking. If you find that your percentage matches improve over time you can upgrade to a paid subscription. Or you can wait to be contacted first. There is no pressure.
To upgrade to a paid subscription simply log in, click on Membership, and then make your selection there to subscribe. You may also cancel at any time, again on the Membership page. The current monthly rate is always posted right there on the Membership page for your reference.
For your convenience we accept Visa, MasterCard, Bank Account payments, and PayPal, which can include a wide variety of payment cards such as debit cards.
If you would like to stop showing your profile to others please log in, go to the Matches page, and click on Edit Profile for the profile you wish to stop showing. At the bottom of the page select 'Profile is inactive'. Don't forget to save your changes! Once this is done nobody will be able to view that profile until you activate it again.
To cancel a paid subscription please log in and go to your Membership page where you have complete control of your subscription. If you are having trouble logging in, there is a link on the Log In page with an interactive system that will assist you in accessing your account even if you have forgotten important account information.
If you are not registered, please click on Register, above. If you are already registered and require assistance getting access to your account, please click on Sign In and then click on the link for help getting into your account.
As per our policies we are not able to offer refunds for subscription fees that have already been processed, since the service has already been used and cannot be returned. Remember that registration on the site is free and that payment is only necessary if you wish to have access to paid features. Subscribe and cancel as often as you wish on your Membership page.
